PRIVACY COMMITTMENT

Universal Healthcare Solutions Insurance Agency, Inc. values its relationship with you. Protecting the privacy of your information is of the greatest importance to us. As an insurance provider, we are regulated by Federal and State laws protecting the confidentiality and security of your information, as well as our use and disclosure of it. The following provides details of our practices and procedures for protecting the security of nonpublic, personally identifiable information about you.

  • Whether you are a current, former, or potential customer, Universal Healthcare Solutions Insurance Agency, Inc. treats your personal information with the same high level of confidentiality and security
  • We never sell your personal information
  • We only share your personal information as necessary to provide the insurance products and services you have requested, to contact you about Universal Healthcare Solutions Insurance Agency, Inc.’s products and services, as directed by you, or as permitted by law

The Information We Collect:

At Universal Healthcare Solutions Insurance Agency, Inc., we gather information about you to process and service your insurance policy, settle your claims, offer you additional products and services that we think may be of interest to you, as directed by you with your consent. Some of this may be nonpublic, personal information (information not available to the general public) that is provided by you, that we gather from transactions and communications with you, through services performed for you, that we obtain from third parties, or that we obtain through other means.

Information We Collect From You:

This includes information you provide us when you apply for our products or request services, either on the Internet, by phone or by other means. It includes information such as your name, address, vehicle descriptions, driver’s license number and Universal Healthcare Solutions Insurance Agency, Inc. web pages visited.

Information We Collect From Third Parties:

This includes information we collect from consumer reporting agencies and other parties. It includes information such as motor vehicle reports, consumer credit information, demographic information, insurance histories and claims reports.

Information About Your Transactions:

This includes information about your transactions with us and others, including our affiliates. It includes information such as your policy coverage levels, account balances, claims history and billing information.

Information About Communications:

This includes information about your communications with Universal Healthcare Solutions Insurance Agency, Inc.. It includes information about letters, telephone calls and emails, such as when they were sent, received and accessed.

Information Collected Through the Universal Healthcare Solutions Insurance Agency, Inc. website:

You can browse our website anonymously and find information about Universal Healthcare Solutions Insurance Agency, Inc. and our products. Universal Healthcare Solutions Insurance Agency, Inc. collects general information about website visits as part of our business tracking. This information does not identify you personally, and is used to enhance your website experience. This includes information such as how you linked to our website, Internet protocol (IP) address, browser type and time of visit.

Universal Healthcare Solutions Insurance Agency, Inc. may use technology that includes pixels and cookies on our website to support site tracking, measure site performance and for product marketing. Our site places a cookie on your computer to identify you when you return, to personalize aspects of your experience at our site, and to better understand how visitors are using our site, all of which helps us to continually improve your experience on our site. These cookies contain no personal information and they will not damage your computer. We use industry standard encryption techniques to send cookies and your security is not compromised by their use. Your browser must be set to accept cookies in order to navigate the Universal Healthcare Solutions Insurance Agency, Inc. site.

Information We Disclose:

Information about our customers, former customers and consumers who do not purchase products from us will be disclosed only as permitted or required by law, or as directed by the customer or consumer.

We may disclose information to insurance companies, insurance agents, reinsurance companies, consumer reporting agencies, government entities and claims administrators. We may also disclose information to nonaffiliated third parties that perform services or functions on our behalf including the marketing of our products or services. The following are examples of situations in which we may disclose information:

  • Your information may be passed between us and our agents, appraisers, attorneys, investigators and others who may be involved in the sales and marketing of Universal Healthcare Solutions Insurance Agency, Inc. products and services, processing of applications and servicing of policies or claims
  • We provide your policy information to adjusters and other appropriate business entities that make any necessary repairs to your vehicle when you are involved in a claim
  • We may provide your information to others whom we determine need such information to perform insurance or other professional functions for us. These may include parties helping us with administrative services and consumer reporting agencies
  • We may supply information as required by search warrant, subpoena or legal process with state insurance departments or other law enforcement or government authorities when required by law or to protect our own legal interests in the event of suspected illegal or fraudulent activities

Universal Healthcare Solutions Insurance Agency, Inc. Communications

As an Universal Healthcare Solutions Insurance Agency, Inc. customer, Universal Healthcare Solutions Insurance Agency, Inc. will contact you regarding your policy and our products and services, such as billing notices, confirmations of changes, modifications to the Universal Healthcare Solutions Insurance Agency, Inc. privacy statement, changes to our products and other Universal Healthcare Solutions Insurance Agency, Inc.-specific communications. You may NOT unsubscribe from these Universal Healthcare Solutions Insurance Agency, Inc.-specific communications that relate to your primary usage of our service and products and you agree to receive these if you make a purchase.

From time-to-time, Universal Healthcare Solutions Insurance Agency, Inc. may contact you about third-party promotions. In addition, prior to purchasing a policy or after canceling your policy, Universal Healthcare Solutions Insurance Agency, Inc. may contact you to confirm your quote or invite you to come back and get a new quote or to purchase a policy. You will have the ability to unsubscribe from whichever type of communication you received.

Confidential and Secure Environment

Universal Healthcare Solutions Insurance Agency, Inc. uses encryption technology to protect your information. Our web servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing personal information provided to Universal Healthcare Solutions Insurance Agency, Inc. during a secure session.

All secure pages on our website have been issued a digital certificate by Secure Server Certification Authority. You can view this digital certificate affirming the security of our site by clicking on the image of the closed lock at the bottom of your browser window. A small frame displaying our site’s security information will appear. Click on “Certification Path” to verify that you are on the Universal Healthcare Solutions Insurance Agency, Inc. site. Click on “Issuer Statement” to verify our site’s certification authority.

We restrict access to your personal information to our employees, our affiliates’ employees or others who need to know that information to service your account. We maintain strict physical, electronic and procedural safeguards to protect your personal information.

Links to Other Companies on the Universal Healthcare Solutions Insurance Agency, Inc. website

The Universal Healthcare Solutions Insurance Agency, Inc. website contains links to our business partners and links to other sites offering valuable information. If you choose to provide any personal information directly to any of these entities, the collection and disclosure of your personal information by that entity will be governed solely by that entity’s privacy policy. Universal Healthcare Solutions Insurance Agency, Inc. makes no representations or warranties regarding these sites.

Reviewing or Correcting Your Information

As a policyholder, you can always review and update your information through your account by calling us at 562-490-3200. All consumers have the right to know the personal information that Universal Healthcare Solutions Insurance Agency, Inc. has about them, to make changes to that information and to know the identity of any entity that Universal Healthcare Solutions Insurance Agency, Inc. has disclosed that information to within the previous two years. To make such an inquiry please call us at 562-490-3200 or write to the address listed below and identify the information you would like. You will be required to provide certain personal information for identity verification purposes. If your information is immediately accessible when you call, the customer service representative will review it with you and you may make changes to it at that time. If your information is not immediately accessible when you contact us, within 30 business days Universal Healthcare Solutions Insurance Agency, Inc. will inform you of the types of information we have about you. If you would like to further review the information, you may review and copy the information in person at our offices or request a copy be sent to you by mail. Universal Healthcare Solutions Insurance Agency, Inc. may charge a fee for providing a copy by mail.

Information Request

Universal Healthcare Solutions Insurance Agency, Inc.
3200 Long Beach Blvd.
Long Beach, California 90807
Effective September 1, 2006